Recently had to do a return with Debenhams. Beauty. I give up any hope of getting my refund. ThanksSamantha----------------------------------------------------------------------------------------------------------Hello Richard,Thanks for taking the time to leave a review, I'm sorry to hear that your return parcel seems to be missing, rest assured, I would love to assist you further with the issue, so I have sent through a request via Trustpilot, for you provide myself with further information so I can contact you directly and ensure that a resolution is made.ThanksSamantha. ThanksSamantha. The customer service was great and quick to reply and agree on solution. Profits declined and debts ballooned. Danielle at Customer Service was brilliant. Ashlin attended to my query straightaway regarding a faulty product and started the process for my refund. Debenhams Email Format | debenhams.com Emails Confirmation messages can also give activation details when you purchase services, give directions for the next steps or offer additional buying opportunities. Welcome to Debenhams.com your new favourite online shopping destination where youll find the latest fashion and accessories for women, men and kids, plus bestselling makeup, fragrances and hair products from the biggest brands in beauty, and design-led homeware to liven up your living space. Email address mail@online.debenhams.com. Hi SandraThank you for this review, I'm sorry to hear you are having trouble with a return. Earl had earlier introduced the popular Designers at Debenhams brand under which fashion names introduced items at high street prices. I'll be sure to pass on this feedback.ThanksSamantha. Thank you very much Zoya for your help. I contacted Debenhams customer service, where Lauren P was able to offer me a refund with no fuss. Hello [username],Thank you for contacting us. Our weekly MONEY email is perfect for parents on a tight budget, I have read and understood Netmums' Privacy Notice and Terms & Conditions. The only reason I m giving 4 stars because on debenhams contact us page kept redirecting to a boohoo page which was useless and waste of my time. 21 April 2023, I received two separate emails, one from a Millie and second one from a Samantha. Feedback confirmation emails are sent to users when they contact a company for any given reason. Confirmation emails make this practice easy, seamless and help you (and your customers) stay organized. Update -Thanks for getting back in touch with your contact details for your order, I can see that you have been in touch with our customer service team who have issued a resend for the items you have not received. Email timers can boost sales, sign-ups and inquiries. Debenhams phones are not available. It looks like it is finally the end for the 242-year-old Responsive and managed my query in less that 24 hours and I was delighted with the service that Gemma E provided to me. As many of our items are sold by our concession brands, any returns that are wanting to be made with items belonging to them will need to be sent back to them directly and this is outlined in our returns policy here:https://www.debenhams.com/page/returns-informationDue to the volume of returns our sellers receive, they ask to allow 15 days from the date of posting for any parcel sent to reach them and be refunded by their returns team. Simply fill in the returns form on your delivery note, place the item back in its original packaging and ensure the returns form is enclosed. Thanks for your help. However, we appreciate your feedback reagrding the quality and sizing of our items and will certainly pass this on to be reviewed. Shop online at Debenhams.com.
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