When I powered it back on, it seemed to work again. Factory reset, keep recordings. If you're no longer a BT Broadband customer, the Youview software will pull through branding data from your isp. BT TV. YouView TV Ltd 2023. (As fine as they ever do on my poor internet connection lol). mode 4 (interenet reset keeping recordings) are the ones to consider. p.s. on It is a bt youview box. on We use cookies on our website. Guess I'll have to find an alternate method of watching iplayer etc until I can afford a new box. A few months ago, I spoke to a TalkTalk rep via web chat about getting fibre - I was confused over the speeds being offered to me. It is described at . 04-04-2020 If you look on the public YouView forum, there may be posts there showing you how to do it. To help this run smoothly, make sure: Your box is plugged into the mains and the power switch on the back is switched on. Update: I've spoken to an excellent tech support person called "Samantha", who was completely brilliant and solved all my problems. My old BT youview box is stuck on the loading page at the start ..how can I get it to move on or fix it ? The other strange thing is that when trying to reinstall the box to my Samsung TV (smart hub) the box now shows up as Virgin media instead of just a generic cable box like it used to? Myview recordings and scheduled does the same. 15-12-2020 Welcome to the Digital Spy forums. 01-05-2019 The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. 14-12-2020 This is the first problem that's a bit of a killer :-(. I've tried all the options on Matainence Mode and get an error all the time. 04-04-2020 Youview Box stuck on please wait. My BT TV box has stopped working or keeps freezing | BT Help Don't know how to do maintenance reset, but we can't get to the menu on screen anyway because it gets stuck at the loading stage zulu17 Member, Super User Posts: 1,171 20 January 2020, 12:00PM To have two die on you like this sounds like very bad luck. Me too, on my DTR1010. 14-12-2020 on Make Model / Variant Manufacturer / Component Software Latest software rollout status; BT: DTR- T1000 / 80B08500: 29.107. Every time I turn it on it just says "Please wait" or "Nearly ready" and nothing happens. The only time I can get the box to work again is enter maintenance mode and to do a hard reset and delete all my recordings which is really annoying as I record a lot of sport. At that time, I switched it off and left it unplugged for a minute or two. Re: YouView+ UHD box stuck loading and needs full factory reset. Model number 91-00438. I've had this Humax DTR-T1010 for 10 months now and since Friday it's been playing up. This site uses cookies. The factory reset keeping recordings worked! Until I saw this thread, I was blaming that for this symptom. Plug the power cable back in whilst still holding the reset button continue to hold the reset button down, do not release it yet. If you're a BT TV subscriber with an active BT subscription, BT will replace the box. Need help with these connections? Hi, no I don't have a subscription. I have had severe network problems since I moved to fibre over a month ago, and have now had six (yes, 6!) Please please help M ty box is showing Loading constantly on and can I reset to get a picture I have sound but because it's covid I'm out of ideas. I'm going to leave the box connected to the internet until the next software drop (Whenever that may be) and see if that makes any difference. The broadband still keeps dropping. 04-04-2020 We followed the user guide instructions and Googled every possible solution without luck. I have had severe network problems since I moved to fibre over a month ago, and have now had six (yes, 6!) I'm with PlusNet fibre using a TalkTalk box. I had some of the known issues like recordings failing etc in the early days but software updates have always eventually resolved them. The box now appears to be ok but am obviously miffed that ive lost a load of films I recorded.
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