I wish I could get rid of Suburban without having to pay hundreds to do so. Our average bill is $90 each delivery. Most companies will advise you to wait until you have less than 5% propane in your tank to initiate the change. Just type in your delivery address to see if Cynch is in your area, then select your delivery date and tank location for drop off, and that's it. A small accident can turn into a serious problem if you arent careful. A Restocking Fee covers the labor cost required to disconnect and pump out any remaining propane from a Suburban Propane owned tank. Second, Mr. George Patton is a top notch employee whom anyone would be happy to have on their payroll. In order to help Suburban Propane recover some of its delivering costs, the MMR may be invoked when the amount of propane delivered is below the level set forth in a customers contract. WOC is doing the same thing 200.00 dollar charge to pump the tank down and a credit for what ever gas is left and a 75 dollar pick up fee for them getting their tank off my property. } Customer satisfaction since 1928. A note of thanks. Written inquiries should be addressed to: We delivered the tank and set it the next morning 1st thing. *, What percentage of the distribution is considered Unrelated Business Taxable Income (UBTI)?*. As a pastor who's church also utilize Surburban, maybe we need to look at finding another company that can provide better customer service. It doesnt matter how empty or clean your propane tank is. Suburban propane charged me twice in December 2022 (total of $99.44) for fuel delivery despite not delivering any fuel. Safety Tips CONTACT US 1-800-PROPANE (1-800-776-7263) Available 24/7/365 Propane Safety Learn More About Propane Safety Heating Oil Safety A reputable propane company will be sure to remove the tank safely, in accordance with laws and local ordinances, and with respect to your property. home Other Suburban Propane Contacts. The short version of this story is that Suburban Propane installed these tanks specifically . Suburban Propane provides a storage tank for our customers use. Can you get around an early termination fee? This charge is assessed when a customer does not pay a bill within the agreed upon credit terms. Why is it so difficult to switch? Can You Store Empty Propane Tanks on Your Property? Prudent investors should also request assurances from their brokers that settlement will occur in time for forthcoming distributions to inure to such trades. The customer then called and asked us to pick up the tank because they didnt need it anymore. Whether you're upset with your service, the prices are too high or you're just unsatisfied and want a change, there are many reasons why you may want to switch propane suppliers. Dont try to sneak them into your garbage either. I consider it to be hazardous waste that they are responsible for. Open the refrigerator door and look for the LP./AC switch. The tank was used for their generator only so the usage was very low. (Note: This applies only to unitholders who purchased their units for cash.) They'll pay you to get your cdl and all your training before you get on the road. Cynch delivery drivers handle the rest. Thinking about switching? AmeriGas propane grill tanks contain a net weight of 15lbs of propane. Cynch is a propane grill tank home delivery service that is so easy to use! If you dont do this, it can release the propane into the air. jQuery.ajax({ *If referral is accepted as a new Residential Fuel Delivery Customer, we will provide an account credit with the earned gallons upon the referrals first fuel delivery. Safety Practices & Training Fee (Sometimes called a HazMat Fee), Minimum Monthly Purchase Requirement (MMR/Minimum Bill), Locations providing exceptional service to local communities across 42 states. The Safety Practices & Training Fee (which we formerly called the REG Fee) is charged to recover some of Suburbans safety related costs including, but not limited to, in connection with our own vehicle and facility inspections as well as our employee training and testing. 03/15/2023. Terrible customer service! A quality company will try their best to make it happen for you. The majority of Suburban Propane's income is considered UBTI. Click HERE to register. I owed a $750 bill. checkDescriptionFormCookie("description-form-product",".description-form select#product"); They never responded. Suburban is nothing but a scam. It would cost me 275 dollars to get rid of them. OK all well and good right? Suburban Propane does not have a direct purchase plan. We accept all brands of propane tanks and cylinders for exchange. estLng = parseFloat(getCookie("estLng")); Poor response time, misleading charges, and if you want out, you will be charged hundreds of dollars. Locations providing exceptional service to local communities across 42 states. Suburban Propane has been an unwavering partner who has supported blood drives, mobilized their workforce to volunteer, and responded during disasters. This gives you leverage to purchase propane from any supplier that you choose. The Safety Practices & Training Fee (and the other fees described on this page) are not specifically authorized or imposed by any local, state or federal law, and the Safety Practices & Training Fee (and other fees) are not collected on behalf of, or remitted to, any governmental entity. Getting an empty propane tank off your property takes a bit more work than most other garbage, but that doesnt mean it has to be a difficult job. Years serving our customers and their communities.
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