From the journeys round the country with the train tickets and timetables all sorted, to the hotels and their staff, and our guides-all were excellent!Very many thanks Malcolm and Audley! I fell in love with Italy when my husband and I backpacked our way through central Italy. We had an experience of a lifetime and can't acknowledge Carter enough for all he did from our first phone call and introduction to checking in with us upon our return. Thank you for your recommendation too, it is much appreciated. We arrange trips to more than 80 destinations throughout the world and across each continent. per day (PLUS all tips to drivers and local guides, all lunches and dinners, an extra $200 Euros per day) Audley Travel was a rip off. We did not get what we paid for, and we are due a full refund for this. Hi DavidThank you for sharing your great feedback with us, we are delighted to hear how well Joanna and the team looked after you. You could even opt for a thrilling swim with marine iguanas in the Galapagos. Thank you for your recommendation too, it is much appreciated. Anyways, we didn't have our AIRLINE TICKETS until SIX minutes before boarding began and then he left us to fend for ourselves. You get to travel to your country at least once a year and become a travel expert in your region. Also, a shout-out to concierge specialist Sofya Jasmine who took our initial query, helped us hone our options and connected us with Emily. We are thrilled to hear how well Isabelle and the team looked after you throughout too, and will make sure your kind comments are shared with Isabelle and her leadership teams.Best wishesAudley Travel. We use dedicated people and clever technology to safeguard our platform. UK clients only. The holiday was originally planned for 2019 but with Covid restrictions we had to delay our departure. I signed up for Trustpilot just to write a review at how great this company was to work with even though I did not end up booking my trip through them. The hotels selected were excellent. Audley have the right to terminate your contract and cancel your holiday in the event Audley are prevented from performing your confirmed arrangements as a result of unavoidable and. Working at Audley Travel: 7 Reviews We are delighted to hear how well Carter and the team looked after everything for you, and we can't wait to work with you again on your next big Audley adventure!We'll make sure your kind comments are shared with Carter, and our partners in Australia. How BBB Processes Complaints and Reviews, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. I have also planned my own trips. Speak to a certified specialist to start planning your tailor-made vacation. It is the fault of the Audley process as a whole. We did not come to Audley to add to our stress but unfortunately that is what we got. We pride ourselves on delivering high-quality trips and outstanding client service, so we are truly disappointed and sorry to hear your trip did not met your expectations.We do not like to leave any of our clients unhappy and will make sure a member of our Client Experience team reaches out to discuss further with you. I do not know 6)The local person that was supposed to know what was going on with us did not have our cell number, WhatsApp number or email so he could not communicate with us directly. We can't thank her enough! Find out more about our approach to Sustainable Travel. Due to the pandemic, we changed our holiday dates and destination three times. We are delighted to hear how well you enjoyed your adventure - it sounds like you had a fabulous time! We look forward to working with you in the future, on your next Audley adventure. This is not the case in our experience with Audley. I returned last month from Japan and Vietnam. Another broken promise and bad experience. In addition, it is extremely difficult to follow the directions Audley includes in their travel packet: key information is buried in non-essential information about the area, you have to flip back and forth in their book to find where you are supposed to be when. Having done similar holidays to Peru and Costa Rica with other companies I had an expectation and it is clear to me that Audley are setting the industry gold standard and go over and above to make sure every detail is taken care of. If the government advises against travel to your destination, or local borders close as youre about to depart, well give you the choice to: Well also be quick to rearrange your trip if its hit with smaller disruptions, like a cancelled flight or hotel closure. Audley Travel Reviews in Boston, MA | Glassdoor Hotels, communication, airport meet & greet were all of the usual Audley 5 star standard. We have traveled quite a bit and have worked with a number of different travel companies over the years, and as a result I feel confident in sharing our highest praise of Matt and the Audley team.
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